Our Big Winter SALE Now On...

Dispatch & Delivery Timescales

Our aim is to get your lovely goods to you as quickly as possible. We have an efficient warehouse team run by our superstar Warehouse Manager, Katie - they all work their little socks off to get your orders out as quickly as possible. However during these unprecedented times we do occasionally have team members off having to self isolate which can push our timescales out slightly.

 

In stock orders are often dispatched next working day however can take up to 4 working days (especially orders placed over a weekend) and are being delivered by Parcelforce, DX or by Royal Mail for smaller quantities.

 

COURIER INFO -

Please note that larger orders sent with Parcelforce & DX require a signature, either your own or a neighbours. They cannot be left in a safe place. If there is a specific neighbour who can sign in your absence, please note this in the delivery comments at checkout. Smaller orders are folded and sent with Royal Mail can be left safe if you are out. If you supply a mobile number you can select a convenient delivery day via text message. ALL COURIERS ARE CURRENTLY EXPERIENCING PROBLEMS AROUND THE COUNTRY DUE TO STAFF SHORTAGES DUE TO COVID, SO PLEASE BARE WITH THEM AS DELAYS WITH YOUR DELIVERY MAY HAPPEN.

 

FREE DELIVERY INFO -

Delivery is FREE of charge to all UK MAINLAND destinations on most product* orders over £125 (*exclusions apply, please see below list of destinations for delivery cost to your address).

*Free delivery DOES NOT apply for furniture orders and shipping for furniture orders will be shown at the checkout (we estimate furniture shipping costs and on occasion these costs may increase dependant on destination and item, we will be in touch if the cost is different to the one quoted). JF Furniture, Headboards and Tracks & Poles can only be delivered to UK addresses, if you live abroad and would like a quote for delivery abroad please get in touch.

All lengths of both PVC fabric and velvets will incur the '4.5m and above' delivery cost as they must be rolled to avoid creasing.

 

CLICK & COLLECT INFO -

If you have selected to collect your order from one of our Cotswold showrooms, you will receive a call from them once the order has arrived at the showroom. As our Chelteham showroom is located at the same site as our warehouse so the order will usually be ready very quickly. Our Burford showroom receives deliveries 3 times a week from our main central warehouse so may take a small bit longer.

 

TRACK YOUR ORDER INFO -

Once your order has been dispatched you will receive an email with a tracking link, so you will be able to track your parcel with our selected couriers. You will be able to alter delivery dates & times through text message alerts sent via the couriers.

Please bear in mind that the tracking link will only work when it has reached it's first scan point so if it doesn't work first time please try again later when the parcel will be further along in its journey.

 

INTERNATIONAL ORDER INFO -

Due to border issues, some international orders are taking slightly longer than normal to be delivered however we will keep you informed as best as possible with regular updates.  PLEASE READ THE BELOW INTERNATIONAL SHIPPING SECTION.

 

DELIVERY COSTS & DESTINATION INFO -

 

Delivery costs for England, Wales and Central Scotland mainland destinations

Delivery is FREE of charge for these destinations in UK over £125.

Fabric Delivery Cost
4m and below £3.99 (Royal Mail Tracked)
4.5m and above £9.99 (Courier / Higher Charge)

Delivery costs for Scottish Highlands & Islands & Northern Ireland

Fabric

Delivery Cost
4m and below £3.99 (Royal Mail Tracked)
4.5m and above £19.95 (Courier / Higher Charge)

PLEASE NOTE: The following Scotland postcodes are classed as Highlands by courier companies and will incur the appropriate delivery charge.

AB31
AB33-38
AB45
AB52-56
FK 17-21
IV
HS
KA27-28
KW
PA20-49
PA60-78
PH17-26
PH30-44
PH49-50
ZE

Delivery costs for Isle of Wight

Fabric Delivery Cost
4m and below £3.99 (Royal Mail Tracked)
4.5m and above £12 (Courier / Higher Charge - up to 5 days)

Delivery costs Isle of Man & Isles of Scilly

Fabric Delivery Cost
4m and below £3.99 (Royal Mail Tracked)
4.5m and above £27.50 (Courier / Higher Charge)

Delivery costs Channel Islands

Fabric Delivery Cost
4m and below £3.99 (Royal Mail Tracked)
4.5m and above £29.95 (Courier / Higher Charge) 

For Channel Islands we can dispatch to ship2me at our standard delivery charge of £9.99 or free for orders over £125. You must contact them directly to arrange a discounted delivery charge. If choosing this option, please enter the ship2me delivery address at checkout.

International Shipping delivery costs & information

INTERNATIONAL SHIPMENTS ARE TAKING SLIGHTLY LONGER THAN USUAL DUE TO COVID-19, BREXIT & BORDER ISSUES.

All orders being delivered to EU countries will be sent delivered duty paid. UK VAT will be removed at checkout and delivery charges, duties and fees will be added. This is to ensure as smooth a tranaction as possible for our EU customers. We do however have a maximum length of parcels of 150cm for this service, so any items over this will be folded to ensure we can deliver the goods duty paid.

For international customers outside of the EU (rest of world) UK vat will be removed at checkout and delivery charges added. The goods will be sent EXCLUDING any duties/fees. Duties/fees will be payable by you when orders arrive in the delivery country. You will be contacted directly by the customs office to make payment.

We would like to offer goods delivered duty paid (DDP) for all international customers, however currently we can't find a courier to ship DDP for customers outside of the EU due to the average length of the rolls of fabrics we send. We will continue to try and resolve this, please bear with us.

We can ship to most countries worldwide. Please enter shipping country at checkout and the delivery charge will be estimated. As all fabrics are different weights and lengths please bear in mind that once the order is weighed if there is a difference in the postage charged there may be further payment required or a refund of the difference due. This particularly applies to orders from the Far East, Australia and New Zealand. We will email you with the revised delivery cost after the order has been placed, alternatively please email us at orders@justfabrics.co.uk prior to ordering to double check the delivery costs.

For any countries not listed please contact us on orders@justfabrics.co.uk to request a delivery quote.

BFPO Addresses

Unfortunately we are unable to send any orders to BFPO addresses. You would need to arrange your own courier to collect from our warehouse. Please give us a call if you'd like to arrange this.

Lead times for Made to Measure Curtains, Blinds & Furniture

Type Lead Time
Curtains 5-7 weeks 
Roman Blinds 5-7 weeks
Roller Blinds 5-7 weeks 
Cushions 5-7 weeks 
Furniture Approximately 6-12 weeks

Fabric Stock

We hold huge volumes of stock in our warehouses, however if products are out of stock you will receive an email with a delivery date once you've placed an order. As some of our fabrics come direct from mills throughout Europe, occasionally it can take up to 4-6 weeks for them to arrive if out of stock (especially with the covid situation). We display the stock of each fabric on the product page, simply press the STOCK INFO  button if unsure. We also have daily deliveries arriving of new stock. If you would like further info on any stock prior to ordering, please email on orders@justfabrics.co.uk or telephone us on 01242 388390.

Busy Periods

During busy periods our delivery timescales can INCREASE slightly, we have extra staff to try and accomodate the extra volume of orders. However as a small family business we don't have the infastructure to always deal with the increased volume, so please bear with us during these periods and we'll do our best to get your lovely goods out to you as quick as we possibly can.

Black Friday Sale Now On
We price match

Please get in touch with us on 01242 388390 and we can see if we can price match.